[Columbia, SC, October 25, 2023] — Softdocs, a leading provider of document management and workflow automation solutions, is thrilled to announce that it has been ranked #1 for Quality of Support in the Mid-Market category in the G2 Fall Reports. This prestigious recognition underscores Softdocs’ unwavering commitment to delivering exceptional customer support and solidifies its position as a trusted partner for organizations seeking efficient process automation and document management solutions.

G2, a renowned peer-to-peer software review platform, regularly evaluates software solutions based on real user reviews and feedback. The Fall Reports reflect the collective experiences of users from various industries and sizes, making Softdocs’ top ranking a testament to its consistently outstanding support services.

“We are honored to be recognized as the top-rated company for Quality of Support in the Mid-Market category on G2,” said Jimmie Moore, Manager of Client Support at Softdocs. “This accomplishment is a testimony to the dedication our company has as a whole to ensuring a positive client experience. Our entire company has embraced the idea that the quality of support is not just a service but is required for our clients’ and our company’s continued success.”

This reflects Softdocs’ tireless efforts to empower organizations with the tools they need to optimize document processes, enhance efficiency, and achieve their goals. As Softdocs continues to evolve and innovate its solutions, this recognition reaffirms its position as a customer-centric leader in process automation and document management solutions for the public sector.

About Softdocs

Softdocs is a leading provider of process automation and document management solutions for the public sector. Our suite of products enable organizations to modernize operations and drive institutional success. Cloud-first, browser agnostic, and SOC 2 Type I and II compliant, Softdocs is a trusted partner of nearly 1,000 organizations.

About G2

G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.