Client Stories

At Softdocs, our mission is to provide leading-edge, technology solutions to help our clients work more efficiently and focus on supporting students. Across Softdocs, our team works every day to provide our clients with the best.

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Asheville-Buncombe Technical Community College

Location: Asheville, NC

Number of Students: 8,000

Having chosen Softdocs four years ago, when looking for an e-forms product, Asheville-Buncombe Technical Community College is looking to Etrieve by Softdocs with a goal of taking their entire campus near paperless. Etrieve’s capability to be deployed over the web is exciting, as well as the ideas of site licensing...

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Auburn City Schools

Location: Auburn, AL

Number of Students: 8,800

Auburn City Schools migrated to Etrieve, embracing next-generation content management, eForms, and workflow.

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Carson-Newman University

Location: Jefferson City, TN

Number of Students: 2,500

Carson-Newman University is a Christian liberal arts university that was founded in 1851. Currently offering a wide range of undergraduate and graduate programs, C-N has around 2,500 students enrolled from throughout the United States and around the world.

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Central Carolina Community College

Location: Sanford, NC

Central Carolina Community College (CCCC) is a public two-year college, a member of the North Carolina Community College System, and accredited by the Southern Association of Colleges and Schools. CCCC offers a variety of Associate degrees, diploma, and certificate programs to prepare students for faster entry into...

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Colorado Christian University: Snapshot

Location: Lakewood, CO

Number of Students: 7,300

Colorado Christian University has always featured both a traditional student body and an even larger online population, leading to an imperative to move away from cumbersome paper forms and slow, manual processes. Read more about how Etrieve assisted them in speeding up their processes.

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Colorado Mesa University: Snapshot

Location: Grand Junction, CO

Number of Students: 9,600

Colorado Mesa University uses "Funky Techs" or functional technicians to propel their progress in using Etrieve Forms and workflows in conjunction with BDM.

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Columbia International University: Snapshot

Location: Columbia, SC

Number of Students: 1,500

Columbia International University was struggling to keep pace with student and faculty needs, due to dependence on paper-based forms and processes. Since moving to Etrieve they have already greatly improved the speed of processes with the Registrar and Admissions offices and are looking to expand their efforts.

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Davidson-Davie Community College

Location: Thomasville, NC

Number of Students: 3,500

Learn about Davidson-Davie Community College's ECM journey from initial implementation to Etrieve migration, while reviewing the various departments and processes where ECM is improving the experience of staff and students.

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Dawson County Schools

Location: Dawsonville, GA

Number of Students: 1,100

Frustrated with drawn-out and outdated payroll processes, Jamie Ulrich, Dawson County School’s Director of Financial Services, began searching for a way to become more efficient. After an initial demonstration of the Softdocs Workflow Suite, Ulrich quickly realized that Softdocs could not only improve their...

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Elon University

Location: Elon, NC

Number of Students: 6,800

After finding out their previous content management system was being sunsetted, Elon University began searching for an ECM replacement. The nine departments which leveraged the previous solution offered requirements, as decision makers chose to also expand use of electronic workflows, among other things. Ultimately...

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Enterprise City Schools

Location: Enterprise, AL

Number of Students: 7,000

Enterprise City Schools is saving more than just paper with Softdocs–they are saving their Finance department valuable time, money and resources.

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Fayetteville Technical Community College

Location: Fayetteville, NC

Number of Students: 11,000

Fayetteville Technical Community College chose to migrate to Etrieve and integrate ECM with Ellucian Colleague, their ERP. This integration allowed FTCC to enhance the functionality provided by Colleague and improve the speed of student service institution-wide.

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Francis Tuttle Technology Center

Location: Oklahoma City, OK

Francis Tuttle Technology Center is one of Oklahoma's 29 Technology Center districts providing CareerTech (CTE) training for high school students and adult learners, as well as services for business and industry customers. Named in honor of Dr. Francis Tuttle, a former public school superintendent whose vision led...

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Fresno Pacific University

Location: Fresno, CA

Number of Students: ~ 4,000

Fresno Pacific University (FPU) is a thriving private university with its main campus located in Fresno, California. FPU offers more than 100 areas of study to roughly 4,000 traditional undergraduate, adult degree completion, graduate and seminary students across five regional campuses and online.

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Frostburg State University: Snapshot

Location: Frostburg, MD

Number of Students: Approximately 3,600

A road — a perfect analogy. One that started as a trail, and is leading to a freeway. That describes Frostburg State University’s (FSU) travel plan for a successful roll-out of digital document management, electronic forms, and automated workflows.

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Glen Oaks Community College

Location: Centreville, Michigan

Number of Students: Approximately 1,200

Areas Leveraging Etrieve Include: Academics, Admissions, Advising, Allied Health, Business Office, Curriculum Committee, Dual Enrollment, Early Middle College, Financial Aid, Housing, Human Resources, IT, Nursing, Registration, Student Services, and TRIO

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Habersham County Schools, GA

Location: Habersham County, GA

Habersham County Schools has come a long way from its previous system of Microsoft Excel sheets and handwritten purchase requisitions. With Softdocs’ Electronic Content Management solution, their finance department now saves itself a lot of time and mistakes.

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Harrison County Board of Education

Location: Clarksburg, WV

Number of Students: 11,000+

Harrison County Board of Education migrated from Softdocs’ legacy ECM products, Doc e Fill and Doc e Scan, as well as assorted third-party solutions to Etrieve by Softdocs.

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Kenyon College

Location: Gambier, Ohio

Number of Students: 1,730

Kenyon College is a residential, private liberal-arts college - nationally top ranked according to U.S. News. Central to the Kenyon experience is a 10 to 1 student- faculty ratio and a common class size of 15 students. In addition to the 33 majors and 13 concentrations that are offered, Kenyon College also provides...

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Lancaster County School District

Location: Lancaster, SC

Number of Students: Over 14,000

Seeking to build upon their utilization of Enterprise Content Management (ECM), Lancaster County School District turned to the cloud and Etrieve by Softdocs.

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Metropolitan Community College

Location: Omaha, NE

Number of Students: 15,000

Metropolitan Community College’s Decision to Migrate from Legacy ECM System to Etrieve™ in the Cloud Positioned Key Areas with Increased Agility and Business Continuity.

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Moberly Area Community College: Snapshot

Location: Moberly, MO

Number of Students: 5,000

With an eye towards a more modern, mobile and campus-wide deployment, Moberly Area Community College entered an RFP process to replace the outdated, JAVA-based Nolij - eventually selecting Softdocs' Etrieve.

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Monmouth University

Location: West Long Branch, NJ

Number of Students: 6,750

With Softdocs, Monmouth was able to process twice as many transcripts in a semester without added staff or increased costs.

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North Idaho College

Location: Coeur d'Alene, ID

Number of Students: 5390

North Idaho College, located in Coeur d’Alene, is a community college serving five counties throughout the Idaho panhandle. Offering both credit and non-credit programs, NIC serves students interested in obtaining certificates and degrees in a range of academic transfer and career and technical education programs...

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Northeast Iowa Community College

Location: Calmar, IA

Northeast Iowa Community College (NICC) serves eight counties in northeast Iowa and surrounding areas, offering over 85 academic programs of study. With online and blended learning, vocational studies, and adult education and literacy, NICC focuses on providing affordable and high quality education options to...

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Olivet Nazarene University

Location: Bourbonnais, IL

Number of Students: 3,000

Olivet Nazarene was outgrowing itself. What they needed for office space was occupied by documents, and once the School of Graduate and Continuing Studies was in the process of being established, the amount of paper only continued to grow.

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Pepperdine University

Location: Malibu, CA

Number of Students: 7,710

In 2017, Pepperdine University chose to migrate to Etrieve by Softdocs. Discover their ECM transformation with this video interview, as a Senior Project Manager for IT Client Services discusses the University's experience selecting, implementing and utilizing Etrieve.

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Point University

Location: West Point, GA

Founded in 1937, Point University is an accredited, nonprofit, faith-based educational institution invested in their students’ development as leaders and career professionals. The university partnered with Softdocs to bring greater consistency to its business and student processes via one integrated document...

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Polk State College

Location: Winter Haven, FL

Number of Students: 13,000

A state college offering Associate’s and Bachelor’s degrees, Polk State College serves around 13,000 students every semester. Established in 1964, Polk State College offers a range of programs, degrees and certificates

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Pratt Community College: Snapshot

Location: Pratt, KS

As a public two-year college, Pratt Community College proudly serves its Kansas region with a focus on excellence in education and highly skilled training to prepare graduates to thrive in the workforce. In Softdocs, this institution has found a supportive partner in furthering campus innovation and process...

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Rabun County, GA

Location: Clayton, GA

Rabun County cut the clutter once and for all with Softdocs–even paper employee files are now a thing of the past for the county.

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Rasmussen University

Location: 23 campuses across Minnesota, Illinois, North Dakota, Florida, Wisconsin, and Kansas

Rasmussen University is a pioneer in career-focused education for more than 120 years. Initially relying on a legacy system for document management, Rasmussen’s need for a faster, more modern solution was paramount. With eight schools spread across 23 campuses, physical and online, Rasmussen made the switch to...

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Reed College

Location: Portland, OR

Number of Students: 1,500

Reed College is a 4-year, independent liberal arts and sciences college located in southeast Portland, Oregon. Providing over 40 majors and programs to students seeking a bachelor of arts degree, Reed also offers a graduate program for students interested in obtaining a master of arts degree in liberal studies.

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Rhode Island School of Design: Snapshot

Location: Providence, RI

Number of Students: 2,500

What started as a project to create a faster, more streamlined Registrar process, RISD’s use of Etrieve has grown to include over 30 Registrar and 30 Financial Aid electronic forms and document types, as well as many associated basic and sophisticated automated workflows.

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Rockingham Community College

Location: Wentworth, NC

As a public two-year college and member of the North Carolina Community College System, Rockingham is committed to being the catalyst for educational innovation, economic growth, and enhanced quality of life in the community. Their partnership with Softdocs has created new efficiencies to help further these...

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Rockingham Community College: From Client to Partner

Softdocs’ status as a long-standing Ellucian partner and unique focus on serving the education space resonated with decision makers at Rockingham Community College, leading the College to quickly view Softdocs as more than an EdTech vendor, but a technology partner with a genuine interest in the continued success...

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Saint Michael's College

Location: Colchestester, VT

Number of Students: Approximately 2,100

Like many other educational institutions, Saint Michael’s College turned to Enterprise Content Management (ECM, i.e. electronic forms, workflow automation, and digital document management) as a central component for offering seamless services during the global pandemic. Electronic forms, within Etrieve, were...

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Saint Michael’s College: Snapshot

Location: Colchester, VT

Number of Students: 2,100

For over a decade, Saint Michael’s had been using ImageNow as their content repository software within the Registrar, Student Financial Aid and Admission offices. However, after struggling through declining customer support and multiple company purchases which had lead them to doubt the future viability of the...

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Salve Regina University

Location: Newport, RI

Number of Students: 2,800

Located in Rhode Island, Salve Regina University is a private institution of 2,800 undergraduate and graduate students with a long history grounded in liberal arts education with a mercy mission. Founded 75 years ago by the Sisters of Mercy, the university carries forward its vision of educating the whole student...

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Sampson Community College

Location: Clinton, NC

Number of Students: 1,500

Before choosing to implement Etrieve, Sampson Community College needed a way to improve the searchability of paper files which spanned decades. Etrieve was first introduced in student services, before being rolled out to additional departments.

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Santa Barbara City College

Location: Santa Barbara, CA

As a public community college, Santa Barbara City College (SBCC) is dedicated to the success of every student. The College provides a diverse learning environment and opportunities for students to gain an exceptional education in a number of high demand degree areas—preparing them to confidently enter the workforce...

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Santa Barbara City College: Snapshot

Location: Santa Barbara, CA

Number of Students: approximately 14,000

In the summer of 2021, the SBCC Board of Trustees passed a COVID-19 vaccine requirement for all students, faculty, and staff. With a deadline of Oct. 1 and a $100 incentive, the program proved to be very well received, with thousands of students and staff participating. But what was needed prior to execution, was a...

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Seattle University

Location: Seattle, WA

Founded in 1891, Seattle University is a Jesuit Catholic university located in the heart of Seattle. Serving a diverse population of more than 7,200 undergraduate and graduate students, the University has partnered with Softdocs to create a more accessible and data-driven student experience.

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Shenandoah University

Location: Winchester, VA

Number of Students: 4,000

Shenandoah University completed their phased implementation of Softdocs' all-in-one ECM platform, Etrieve, by replacing their ImageNow content system with Etrieve Content in 2018.

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Southeastern Oklahoma State University

Location: Durant, OK

Number of Students: 5,300

Established in 1909, Southeastern Oklahoma State University has long provided an environment of academic excellence designed to help undergraduate and graduate students to achieve their highest potential. Serving a diverse student body of approximately 5,300, Southeastern Oklahoma State University offers a focused...

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Surry Community College

Location: Dobson, NC

Number of Students: 3236

Founded in 1964, Surry Community College is a two-year college located in Dobson, North Carolina. While Surry’s main campus is in Dobson, Surry also operates 4 centers throughout the area that offer both curriculum and continuing education classes. Average enrollment at Surry is around 3,000 students.

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University of Redlands

Location: Redlands, CA

Number of Students: 2,400+

The University of Redlands is a private, nonprofit university centrally located near the beaches, mountains, and desert in the heart of Southern California. The university offers more than 40 undergraduate programs, and 33 graduate programs in business, communication sciences and disorders, education, geographic...

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Viterbo University: Snapshot

Location: La Crosse, WI

Number of Students: 2,521

Viterbo University moved from Perceptive Content (formerly ImageNow) to Softdocs' Etrieve for their document management system. From there, they expanded to use Etrieve Content, Forms and Flow across their campus.

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William Jewell College

Location: Liberty, MO

Number of Students: 808

William Jewell College received the Softdocs Customer Innovation Award in 2017 after utilizing Etrieve’s prepopulating eForms and rules-based workflows to automate their Add/Drop process. Today, the institution continues to discover new ways to leverage Etrieve in improving the student experience.

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Yosemite Community College District: Snapshot

Location: Modesto, CA

Number of Students: 14,000

First using Hyland OnBase for document management, YCCD still found themselves highly dependent on paper-based processes, prompting the decision to deploy Etrieve by Softdocs as a comprehensive ECM platform. With a laser-focus on improving efficiency and accountability, and the goal of becoming a completely...