Customer Stories

At Softdocs, our mission is to provide leading-edge technology solutions that help our customers work more efficiently. From product development to support and professional services, the Softdocs team works every day to provide the best software and services to over 600 school districts and higher education institutions. Learn about some of our success stories and how the Softdocs platform can help your institution streamline business processes and improve productivity.

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Olivet Nazarene University

Olivet Nazarene was outgrowing itself. What they needed for office space was occupied by documents, and once the School of Graduate and Continuing Studies was in the process of being established, the amount of paper only continued to grow.

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Albertville City Schools

Location: Albertville, AL

Number of Students: 4,143

Albertville City Schools discovered the importance of having a managed backup solution first hand after experiencing a natural disaster.

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Asheville-Buncombe Technical Community College

Location: Asheville, NC

Number of Students: 25,000

Having chosen Softdocs four years ago, when looking for an e-forms product, Asheville-Buncombe Technical Community College is looking to Etrieve by Softdocs with a goal of taking their entire campus near paperless. Etrieve’s capability to be deployed over the web is exciting, as well as the ideas of site...

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Auburn City Schools

Location: Auburn, AL

Number of Students: 7,000

Auburn City Schools’ Finance department reinvented its payroll process, and so much more, with Softdocs.

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Ben Hill County Schools

Location: Fitzgerald, GA

Number of Students: 3,284

In 2012, Ben Hill County Schools purchased Softdocs’ full suite of products. Beginning with their initial project of putting copies of their employees’ paychecks in the system, they have continued to upload new items, from W-2s to other personnel files and more. Softdocs solutions have helped employees at Ben Hill...

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Bentonville Public Schools

Location: Bentonville, AR

Number of Students: 15,000+

Bentonville Public Schools found a true paperless solution with Softdocs and has since revolutionized their Accounts Payable office.

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Buford City Schools

Location: Buford, Georgia

Number of Students: 3,389

From manual mail merges to dynamic e-forms and automated workflows, Buford City Schools made life much easier for its Human Resources and Payroll departments.

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Bulloch County Schools

Location: Statesboro, Georgia

Number of Students: 9,500+

With electronic forms, Bulloch County Schools has been able to minimize the completion time of many of their business processes, allowing them to spend time on more pressing matters.

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Cabrillo College

Location: Santa Cruz, CA

Number of Students: 14,500

Cabrillo College’s Financial Aid office was printing, filing and managing countless forms for the more than 10,000 students applying each year for aid. Softdocs’ e-forms and workflow solution now allows students to access all required financial aid forms through an online, paperless workflow process.

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Carson-Newman University

Location: Jefferson City, TN

Number of Students: 2,500

Carson-Newman University is a Christian liberal arts university that was founded in 1851. Currently offering a wide range of undergraduate and graduate programs, C-N has around 2,500 students enrolled from throughout the United States and around the world.

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Central Carolina Community College

Location: Sanford, NC

Number of Students: 6,412

Central Carolina Community College was officially weighed down with paper. The boxes of documentation, file cabinets and offices dedicated to holding all of it became too much. As the college grew, finding a single document in the masses was next to impossible. The school was investigating a couple problem areas...

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Central Texas College

Location: Killeen, TX

Number of Students: 50,000

Central Texas College was in the habit of never throwing anything away. They had a room filled with thousands of boxes holding historical files all the way back to their founding in 1964. That’s when they found Doc e Scan and Doc e Fill by Softdocs. Having once transitioned from paper forms to fillable PDFs,...

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Dawson County Schools

Location: Dawsonville, GA

Number of Students: 1,100

Frustrated with drawn-out and outdated payroll processes, Jamie Ulrich, Dawson County School’s Director of Financial Services, began searching for a way to become more efficient. After an initial demonstration of the Softdocs Workflow Suite, Ulrich quickly realized that Softdocs could not only improve their...

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Del Mar College

Location: Corpus Christi, TX

Number of Students: 22,000

Del Mar College believes in serving its students to the best of their ability, which means they must operate in the most efficient way possible to make life easier for the students. Outside of academics, students interact with the college administration most when applying for acceptance, paying tuition and securing...

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Enterprise City Schools

Location: Enterprise, AL

Number of Students: 7,000

Enterprise City Schools is saving more than just paper with Softdocs–they are saving their Finance department valuable time, money and resources.

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Estem Public Charter School

Location: Little Rock, AR

Number of Students: 1,227

eStem Public Charter Schools was able to drastically reduce the time needed to review and approve applications–making life easier for students and Admissions alike.

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Fayetteville Technical Community College

Location: Fayetteville, NC

Number of Students: 13,000

Fayetteville Tech’s Financial Aid department knew they needed to become more efficient when they got to the point that some student folders contained over two inches of paper documents. Doc e Fill has enabled students to complete dynamic, online e-forms – eliminating the need for paper to begin with. As a result...

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Florence School District One

Location: Florence, SC

Florence School District One simplified their paper-heavy purchasing process with Softdocs by creating a streamlined workflow at the school level, rather than placing it all on the district office.

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Habersham County, GA

Location: Habersham County, GA

Habersham County Schools has come a long way from its previous system of Microsoft Excel sheets and handwritten purchase requisitions. With Softdocs’ Electronic Content Management solution, their finance department now saves itself a lot of time and mistakes.

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Harrison County Board of Education

Location: Clarksburg, WV

Number of Students: 11,000+

Harrison County Board of Education traded in mounds of paper and stuffed three-ring binders for the power of automation and paperless document management with the Softdocs ECM Platform.

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Jasper County Schools

Location: Ridgeland, SC

Number of Students: 2,700

Jasper County Schools found the structure their Finance Department needed with Softdocs.

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Lexington-Richland School District 5

Location: Irmo, SC

Number of Students: 16,700

Hired after Softdocs was originally implemented, Pam Walz, the district’s Information Systems Resource Technician, had to quickly learn how the software worked. She soon became familiar with the Support Team and has since not only learned the ins and outs of the solutions but also developed a personal connection...

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Madison County Schools

Location: Danielsville, GA

Number of Students: 4,800

Trade in interoffice mail for more time, money and accountability.

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Monmouth University

Location: West Long Branch, NJ

Number of Students: 6,750

With Softdocs, Monmouth was able to process twice as many transcripts in a semester without added staff or increased costs.

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Northeast Iowa Community College

Location: Calmar, IA

Number of Students: 7,174

Northeast Iowa Community College was very overdue for a technology update. After being awarded a Title III grant, NICC had the funds it needed to begin the search for a content management solution. Once they had explored what else was available in the space, it became clear that Softdocs provided what NICC needed...

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Olivet Nazarene University

Location: Bourbonnais, IL

Number of Students: 3,000

Olivet Nazarene was outgrowing itself. What they needed for office space was occupied by documents, and once the School of Graduate and Continuing Studies was in the process of being established, the amount of paper only continued to grow.

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Polk State College

Location: Winter Haven, FL

Number of Students: 13,000

A state college offering Associate’s and Bachelor’s degrees, Polk State College serves around 13,000 students every semester. Established in 1964, Polk State College offers a range of programs, degrees and certificates

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Rabun County, GA

Location: Clayton, GA

Rabun County cut the clutter once and for all with Softdocs–even paper employee files are now a thing of the past for the county.

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Rock Hill School District Three

Location: Rock Hill, SC

Number of Students: 17,400

Rock Hill School District Three stopped buying printers annually and started truly revolutionizing their teacher contract process with Softdocs.

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Rockingham Community College

Location: Wentworth, North Carolina

Number of Students: 2,206

Accumulating stacks of paperwork are a thing of the past for Rockingham Community College. Time sheets and leave request forms are all electronic, simplifying the process for all involved.

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Shenandoah University

Location: Winchester, VA

Number of Students: 4,000

Shenandoah University completed their phased implementation of Softdocs' all-in-one ECM platform, Etrieve, by replacing their ImageNow content system with Etrieve Content in 2018.

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Stevenson University

Location: Stevenson, MD

Number of Students: 4,300

The Registrar’s office at Stevenson University completely transformed with the help of Softdocs’ electronic filing.

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Transylvania University

Location: Lexington, Kentucky

Number of Students: 1,000

Etrieve truly modernized the way students at Transylvania interact with the university, improving their overall experience and easing previously burdensome processes for employees.

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Tyler Junior College

Location: Tyler, TX

Number of Students: 21,000

Tyler Junior College completely transformed their Financial Aid process with the help of Softdocs’ electronic forms.

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University of West Alabama

Location: Livingston, AL

Number of Students: 5,200

With enrollment counts continually rising, UWA needed an ECM solution to keep up—and to keep students happy.

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Washington College

Location: Chestertown, MD

Number of Students: 1,400

Longtime Doc e Fill and Doc e Scan customer, Washington College is excited about adapting to Etrieve. After years of making their usage of Softdocs solutions as robust as possible on their campus, they are gearing up to take off with Etrieve in the near future.

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Wilkes Community College

Location: Wilkesboro, NC

Number of Students: 3,500

The foundation of any successful implementation is a discovery tailored for your institution.

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