Your Questions Answered: Etrieve in the Cloud

Andrew Daniel

Andrew Daniel

With institutions across the education space continuing to shift towards cloud-based technologies, we have been answering many questions about deploying our Etrieve solution in the cloud. For this post, I’d like to look at some of the answers we provide most frequently.

Questions like: “What are our options for running...

Troubleshooting for Serve Printing

Andrew Daniel

Andrew Daniel

Are you having trouble printing your documents through Serve? Here are some quick troubleshooting tips from Rocky, our client services manager:

Check the printer.

Check the printer screen for any messages (ex. “Please insert MICR cartridge), check paper trays for stock or jams and ensure the printer is online...

Service FAQ: Why use SQL Maintenance Plans?

Andrew Daniel

Andrew Daniel

Some of our weekly blog entries will answer some of the most common questions we get from our customers. This week, staffer Carl addresses a topic that helps users maximize the efficiency of their Doc e Scan installations: using a SQL maintenance plan. If you have a question you’d like answered, please ask away!


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