WATCH Form: Frostburg State University Story 3-2

WATCH: The Road to Eforms and Content Management – The Frostburg State University Story

For years Frostburg State University had known they needed a document management solution as well as a robust workflow automation tool. And while they did have an electronic forms solution, it lacked much of the functionality they needed, as well as the ability to integrate with their ERP, Peoplesoft. With backing from functional leaders in multiple offices, they were able to finally move towards a true enterprise content management (ECM) solution. This story (which just might sound familiar), includes the: • Fight to convince leadership of the true, campuswide ROI available with ECM • Efficiency gains achieved after only a few months of installation • Pains of dealing with staffing shortages and IT turnover which threaten to derail the project • Ability to rid the university of costly eSignature and ineffective forms solutions • Creation of an integrated platform that includes document management, eforms and automated workflows

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