Northeast Iowa Community College was very overdue for a technology update.
After being awarded a Title III grant, NICC had the funds it needed to begin the search for a content management solution. Once they had explored what else was available in the space, it became clear that Softdocs provided what NICC needed at the most appealing price point.
Northeast Iowa Community College had gotten to a point where their makeshift solutions for managing paper became unsustainable. With two campuses more than 90 miles apart, and no central office, NICC’s challenge to maintain communication and collaboration was particularly unique.
“Our main goal was to gain collaboration, we didn’t have a true electronic filing cabinet…we stored PDFs here and there but no way to collaborate or track.”
NICC purchased Softdocs in October 2011, about six months before Kieffer was brought on board. The college began using Softdocs’ Doc e Suite: Doc e Scan, Doc e Fill, Doc e Serve and Auto Launch.
Doc e Scan, Softdocs’ legacy content management solution, was rolled out in student services, human resources and the business office. Doc e Serve, Softdocs’ print customization solution, was implemented for use in student services and the business office.
Before Softdocs, NICC was depending solely on network folder sharing as their main method of collaboration. Employees would scan a document and give certain people the rights to view it, but this only worked for certain processes and certainly couldn’t take the place of a true content management solution in the long run.
“Had we not found a solution, there would have continued to be lots of shuffling of papers and human error.”