In Need of Updates
After numerous system and printing problems, Madison County Schools wanted to improve the way they did things. Softdocs helped them find the solution.
Madison County Schools knew their business processes were in need of updates. In the midst of switching their ERP to CSI, now part of Harris School Solutions, they also wanted to modernize their printing process.
“We had a band printer to print reports on green bar paper that could be heard throughout our building, if you messed up a check run, you had to void all the checks and rerun them. Since the checks were printed, that was costly.”
According to Fitzpatrick, after reviewing several imaging solutions, Madison County attended a local technology roadshow where they were introduced to Softdocs.
“We were actually in the process of signing the contract to buy CSI and Softdocs [solutions], when we found out the
state would not be giving us any funds,” said Fitzpatrick.
After waiting a year, funding came through and Madison County purchased the entire Softdocs ECM Platform to be used district-wide in November of 2004.
“We were up and running by February 2005,” said Fitzpatrick.
“I don’t think I fully understood the capabilities of the content management platform at the time we purchased, but I have since learned and cannot live without it.”
With Softdocs’ Print Customization solution, Madison County no longer wastes check stock due to bad check runs. They can select individual checks for reprint, rather than re-running the entire job. The content management solution makes it easier for them to find documents, such as purchase orders and check copies for auditors.
And Softdocs’ Electronic forms solution eliminates the need to send forms through interoffice mail. Forms are now electronically routed to the appropriate person—and tracked—without staff leaving their desks.