Customer Stories

Fresno Pacific University: Snapshot

Fresno Pacific University logo
Fresno Pacific University believes in “connecting every student’s untapped potential with unlimited opportunity”. Toward that end, they began an initiative to end their paper-based processes by moving to Etrieve, an integrated eForm, automated workflow, and digital document management solution. Along the way, they have hit a few home runs in their use of Etrieve. More importantly, they are now consistently getting on base — daily wins that have resulted in substantial staff time savings, improved process transparency and delivery of a superior student experience.

Quick Facts

  • 4-Year, private university in Fresno, CA
  • Student FTE – Approximately 3,500

Key Players

  • ERP — Ellucian Colleague

Softdocs Facts

  • Softdocs customer since 2010, leveraging Serve, Softdocs’ print customization tool
  • Etrieve implementation in 2016; now using eForms, workflow automation and document management

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