The Move to Etrieve™
After many successful years using both Doc e Serve and Doc e Fill, CCCC needed to continue their path to eliminating paper and became a pilot school for Etrieve, Softdocs’ enterprise content management platform.
Etrieve by Softdocs is a true all-in-one enterprise content management platform. Deployable either on-premises or in the cloud, Etrieve provides users with a single point of entry for system administration, access to content, forms and workflows, as well as reporting and security utilities.
“We had already been using Doc e products for years, so we could easily go straight into Etrieve. The synergy was nice.”
“We had looked at a handful of other solutions, but with Softdocs there was, and still is a lot of active development,” said Christman. “There are a lot of flexible integration capabilities with Etrieve.”
CCCC implemented Etrieve Content, Softdocs’ fully browser-based content management solution, and Etrieve Flow, Softdocs’ intuitive workflow engine.
CCCC has seen even more benefit from Softdocs after implementing Etrieve on top of their previous solutions.
“The biggest thing is centralized documentation. Everything can be stored and kept organized, and it gives us the availability to a wider range of people.”
CCCC spans three counties and more than a dozen sites. Before Softdocs, there was a lot of back and forth between sites to retrieve whatever information was needed at the time.
“If we had documentation at one site and someone in another county needed access to a copy, we would either have to drive or send it, which isn’t secure. There was a lot of wasted time and effort.