A customer for more than eight years, Auburn City Schools is still finding ways to improve their district processes with Softdocs solutions.
With eleven schools and nearly 1,000 employees, Auburn was processing tons of paper checks and documents annually. Hollye Beck, Auburn’s Benefits Coordinator, has been using Softdocs’ solutions since Auburn first purchased Softdocs’ Enterprise Content Management solution and Print Customization and Delivery solution, in 2007.
“We didn’t start full force. At first we were merely storing our check copies in the content management solution. Before Softdocs, we had to manually take check copies and put them in a book - we were filling up book after book and eventually entire filing cabinets.”
First implemented in the Finance department, Auburn has seen not only a time savings by storing digital copies in Softdocs, but Softdocs’ Print Customization solution has allowed the district to reduce the amount of physical checks printed from 1,000 down to an average of 30 per month.
“We moved everyone to direct deposit, which drastically reduced the number of checks we were having to print.”
The purchase and introduction of Softdocs’ Self Service alleviated the need to provide physical check copies and tax forms to employees, further increasing the amount of resources saved. Beck mentioned that there was some push back from a few staff at first, and she still receives a few phone calls, but overall it has been a good move.
“I’ve been able to save nearly four hours a week in just processing tax forms.”