Albertville City Schools was looking for a better way
Albertville City Schools became interested in finding a solution that would add more efficiency to their Finance department and create user friendly business processes for their employees.
They learned about Softdocs through their local Association of School Business Officials conference and decided to purchase the entire Softdocs ECM Platform. The electronic forms solution,in particular, captured their attention.
“The ability to access our forms from anywhere has been a great asset for the Business department and employees,” says Christy Mead.
Chief Financial Officer Christy Mead began working for the district after Softdocs’ solutions had been implemented and quickly realized the solutions were not being used to their full potential. “Because of this,
I needed the employees to be retrained,” said Mead.
Training is an integral part of the implementation process and essential for making a project successful. It ensures end users know how to use Softdocs solutions, as well as how the solutions relate to their daily tasks and business processes. “I found that employees didn’t really understand what was going on, but were just scanning because they were told to,” said Mead. Mead believes that in order for employees to fully embrace a major change, it is important to explain the picture as a whole and in a way that fits their needs.
“Now, we are all very anxious to add additional forms and applications to this system. It has really become a nice tool that all are eager to make sure runs properly.”