Softdocs Customer Innovation Award

Jordan Harbor

Jordan Harbor

In preparation for our upcoming Softdocs User Conference, BRIDGE 2019, we are currently accepting nominations for this year’s Customer Innovation Award. This award grants us an opportunity to showcase the many exciting ways that colleges, universities and K-12 districts are utilizing our solutions by honoring our customers for their ingenuity. The best part is, our customers decide who wins! Nominations will be accepted until 2/28/2019.

Finalists will be chosen from the nominations our customers submit, and attendees at Bridge will have a chance to learn more about how each of these finalists are using Softdocs solutions. Before the end of Bridge, attendees will cast their votes for this year’s recipient of our Customer Innovation Award!

Having won the Customer Innovation Award at BRIDGE 2017, William Jewell College is our most recent recipient. Here’s a brief look into why their deployment of Etrieve was deemed innovative by Softdocs customers and BRIDGE 2017 attendees.

William Jewell College reimagined their Drop/Add process, replacing a paper form which required students to collect instructor signatures, with a fully-automated electronic form. Even though the new e-form utilizes a complex form and workflow, students and faculty find the form to be simple and easy to use. The form prepopulates the student’s schedule, a list of available courses and a real time calculation of total credit hours. Email addresses of the student’s primary advisor and instructors are loaded, so the form is automatically routed through a workflow that is visible to the student. This rules-based workflow also routes the form to the Financial Aid Office, the Athletics Department, the College’s International Liaison and The Provost, as occasion requires.

While William Jewell College was our Customer Innovation Award winner in 2017; we want you to choose our winner in 2019! If you will be attending Bridge next month, please use the nomination form you received to tell us about the innovative ways our solutions are being used at your institution, or at another institution you feel is deserving of recognition. Thanks! And we'll see you soon at BRIDGE 2019!

Please note, nominations are being accepted online until 2/28/2019.