We recognize that every implementation is different, and in order for our solutions to provide the most value, they need to be implemented in a manner that best fits the needs of your organization. Our professional services team is comprised of individuals who are fluent in the education marketplace, with a primary focus on improving your daily operations and business processes.
Looking to increase ROI and expand the impact of your Etrieve deployment? We can help! Let our Managed Services team support your people and processes with strategic planning, advanced consulting and continuous system improvement. Whether you’re looking to accelerate ongoing projects, resolve specific efficiency issues or outsource system administration, Softdocs’ Managed Services provide the expertise and experience you need to receive maximum value from your Etrieve deployment.
"We knew what we wanted to do to make things easier for our users and now we are seeing a product that is very well thought out."
Scott Douglas | Data Analyst | Asheville-Buncombe Technical Community College
“During the discovery process of our implementation, we were able to sit down and speak on every process and procedure we had. Not only did we see what Softdocs could solve, but we were also able to reevaluate some of our current processes and make improvements to create greater efficiencies overall.”
Jennifer Carter | Chief Financial Officer | Jasper County Schools
“Most of the time with new systems, it’s just a lot of change and not a lot of benefit. With Softdocs, it has been a total benefit.”
Kim Barfield | Purchasing Agent | Wilkes Community College
Have file structure changes, workflow modifications, or new products you want to deploy? No problem. We treat system migrations like any other implementation, ensuring that your data is not only converted efficiently, but that you are able to reap the full benefits of the Softdocs leading-edge functionality. Whether you are ready to do a complete system conversion from a legacy application, or looking to sync data and content between disparate systems, our staff is ready to assist with the conversion process.
As much as we would like to think that every institution has eliminated the use of paper, the reality is numerous filing cabinets and older imaging technologies still exist within schools. Our Records Conversion process can help reduce the amount of paper storage and reduce the challenges older technologies create. From special needs records to personnel files and beyond, digitize and consolidate paper, microfiche, and microfilm, in a standardized easy to access repository.
We’re partnered with the best.
From Ellucian to Microsoft, the Softdocs suite has been adopted by the most innovative, commanding names in our industry.
Electronic forms are allowing institutions to cut paper from the front-end. From admissions and financial aid applications in higher education to teacher contracts and AP processing in K-12, these forms can be great resources in helping reduce paper and improve processing times. Although some institutions choose to develop the fillable PDF and HTML forms on their own, our team can assist with the planning and development of these forms from start to finish, or just assist in modifications to existing templates and forms.
Tax Form Processing
We provide comprehensive tax form processing services for Forms 1095-C, 1098-T, 1099-MISC and W-2. Automate your year-end tax form preparation with Softdocs’ full service tax form processing services. Our team has years of experience in offering a variety of tax form options to our customers, and we update all forms and processes regularly to ensure compliance with annual IRS and governmental regulations. Data is imported into form templates, forms are printed and pressure sealed, and mailed for you. Processing tax forms doesn’t have to be costly or time-intensive, with professional services from Softdocs.
Training and Support
You'll receive a personal support team that will work closely with you to handle any and all challenges before, during and after implementation. When you call Softdocs, you'll speak to a real person assigned to your case who can talk you through any issue you may have.
Get a personalized demo today
Interested in learning more about how our solutions can help transform your institution? Schedule a demo with us today for a firsthand look at our next generation software solutions in action.