Licensing: Doc e Scan Part I

Andrew Daniel

Andrew Daniel

We are often asked about licensing within Doc e Scan. Today is the first part in a two part series on user licensing. We’re going to focus today on what types of licenses there are. Next week, we will focus on how to determine the number of licenses you need.

While Doc e Serve and Doc e Fill are typically licensed to the enterprise (meaning there are no user-level licenses), Doc e Scan requires three distinct license types to operate. All of these licenses, however, operate in a concurrent manner – meaning that that license is only in use when a user is actively logged in.

What are the different types of licenses for Doc e Scan?

The three types of licenses are: Microsoft Terminal Service Client Access Licenses (CALs), Thin Scan Licenses, and Concurrent Licenses specific to Doc e Scan and Web View (our simple, Web-based tool for viewing documents located within Doc e Scan).

What’s the difference between each type of license?

1) Microsoft Terminal Service Client Access Licenses (CALs)

Terminal Service CALs are used for any user that will access Doc e Scan with the purpose of searching, archiving, annotating, scanning, and attaching documents into the system.

2) Thin Scan Licenses

Thin Scan licenses allow for a desktop USB scanner to connect to the Doc e Scan server through a Remote Desktop Protocol (RDP) tunnel connection.

3) Concurrent Licenses — Doc e Scan & Web View

Most of you know that in order to use Doc e Scan you must have a concurrent user license, but what you may not know is that Web View also uses a concurrent license just like Doc e Scan.  This happens because the Web View program must access the Doc e Scan database and images in order to work, therefore using an additional license.

Concurrent licenses in Doc e Scan denote the maximum number of users that can be logged into the system at one time. For example, if John Smith is scanning documents from his desk and Suzy Jones is looking at a document in Web View, then two user licenses are being used.

Any user accessing the system, no matter what type of user they are, will consume a concurrent license.

After the user logs out of the system, the license is available for another user to access the system.

What are the perks of this from a technical side of each?

For you techies, you will observe that Doc e Scan relies upon Microsoft’s Terminal Services or RDP for access. The value of distributing the application in this manner is that no program files are on users’ desktops, so there’s no worrying about having to upgrade each PC when a new release of the software is made available.

As far as Thin Scan goes, we leverage the power of Thin Scan to bridge the gap between the Doc e Scan server and the USB port on the user’s computer. Thin Scan essentially allows for the scanner to be mapped from the user’s computer to the Doc e Scan server. So, when you hit print in Doc e Scan, the scanner on your desk starts churning away!

To view Part II of the licensing series and find out how to determine the number of Doc e Scan Licenses your Institution may need, both from a Higher Education and K-12 standpoint, click here.

If you’d like more information on licensing, feel free to contact us!