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An Important Note on Windows Server 2003

Rocky Berger

Rocky Berger
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If you are using Windows Server 2003, it is time for an update. This July, Microsoft will end support for Server 2003, meaning updates will no longer be provided. We also expect third-parties supplying drivers, plug-ins and system specific applications to cease support of these solutions in the near future.

Without continued support from Microsoft, your virtual and physical instances of Server 2003 could put you at risk to potentially fail compliance audits and the compromise the safety of your entire IT infrastructure. The costs of maintaining your legacy servers as well as aging hardware will likely increase as well.

As a Microsoft partner, we suggest moving your applications to Windows Server 2012, if you haven’t already. Windows Server 2012 delivers capabilities far beyond previous versions by increasing performance of applications and data while solving your most important  business and IT challenges. And in many instance, applications can be consolidated onto fewer severs to save on hardware costs, also allowing for a higher return on investment.

Microsoft has provided several self-service tools to assist you. We recommend reviewing and utilizing the following resources to stay informed:


We want to make sure that the migration of your Softdocs applications to a new server environment occurs as smoothly as possible. Below are few notes to consider for each of our applications before migrating to a new server environment.

Doc e Serve
Doc e Serve utilizes printer drivers to control which trays are used during the processing of a print job. You’ll need to ensure that your printer has a compatible driver for the new environment. Some older printers only have 32-bit drivers and these will not function correctly in a 64-bit environment.

eDelivery
If you’re using the email feature of this application, there are no special considerations. However, if you’re using the fax feature, you will need to ensure that the server will allow a modem connection.

Doc e Scan
This application is accessed by end user work stations via remote desktop services. Remote Desktop Service Client Access Licenses (RDS CALs) for Windows Server 2008 or 2012 will need to be purchased, depending upon the server used. The CALs should be per user and not per device. This means the number of RDS CALs should equal the number of licensed Doc e Scan concurrent user seats.

Due to changes with Remote Desktop Services, the 2012 server has to be part of a domain. If no domain currently exists then a separate domain controller will have to be set up to join the server to. The workstations do not need to be part of this domain.

If you are utilizing Doc e Scan 2.0, it will need to be converted to Doc e Scan 3.0 before this application can be utilized in a Windows Server 2008 or higher environment as only 3.0 and above provide 64 bit support. Contact your account representative to learn more and discuss options.

Doc e Fill
For Doc e Fill, the web certificate will need to be transferred to the new server. We will also update your instance of Doc e Fill to provide 64 bit support as well as take advantage of backend functionality not available in Server 2003.

SQL
While you are upgrading server environments, you might want to upgrade the SQL environment as well. Doc e Scan and Doc e Fill require SQL and SQL Express cannot be used.

We’re here to help you create the most efficient and effective plan for migrating your Softdocs solutions. If you have additional questions or are ready to start the conversation, contact us today.