You’ve met disruption with strategic change, yet Education’s new normal is still taking shape. Now, more than ever before, students are looking at higher education with an ROI perspective — making this the time for community colleges to take the lead with new technologies.
Across Education, disruption is revealing the need, and creating an urgency, for institutions to operate with greater efficiency and agility. Protecting your ability to pivot quickly, has never been more important. If paper-based inefficiencies, outdated processes or departmental disconnects are limiting the effectiveness of your technology stack in ensuring services continue uninterrupted and unaffected by disruption, it’s time to make a change.
It’s time to Take a Fresh Look at Operational Transformation.
Through electronic forms, workflow automation and content management, Softdocs’ Etrieve platform provides you with the functionality you need to protect the student/staff experience from further disruption. Your college can nimbly drive the process efficiencies your students and staff need, while supporting the trusted campus systems you already deploy. While remaining competitive is important, having key software that enables your college to handle high volumes of forms and workflows, allows you to quickly scale your utilization and provides you with a 100% digital student record — well, that can be the difference between simply surviving and thriving with Education’s new normal.
“Everyone enjoys a better flow of engagement now! Our staff and students can access needed information more easily, as our ability to help anyone has quickened.”
Donald Beck | Director of Information Technology Services | Davidson County Community College
“In reading reviews from other schools, we became confident that not only would Etrieve readily scale with our institution, but it would allow us to introduce e-forms and electronic workflows into processes across campus – a functionality our institution has really needed.”
Ken Wardinsky | Chief Information Officer | North Idaho College
“Having our documentation in a centralized location has been key for us. Everything is stored and organized electronically in a single place, allowing a wider range of people to get access to it when they need it.”
MontE Christman | Associate Director of IT | Central Carolina Community College
“The most beneficial thing about using Softdocs is that it forced us, as an institution, to take a hard look at our current processes and why they were the way they were. Which then ultimately led to a budding culture of continual improvement and cross-departmental collaboration.”
Brandon Wiggins | Advancement Officer | Sampson Community College
“In Spring of 2019, Pratt Community College rolled out approximately 20 integrated forms in an effort to better serve students completing the Financial Aid process. The initial project proved to be such a success that the Financial Aid Office decided to use the Softdocs’ Managed Services team to expand further and now our entire Financial Aid process, with over 40 forms, is driven through Etrieve.”
Kyle Jackson | Document Management Coordinator| Pratt Community College
“From the pre-implementation team, to business solutions consultants, project managers and client services representatives, the collective teams across Softdocs have been cohesively responsive and knowledgeable. Their help has been invaluable and they continue to provide us with great training and professional support. We value them as collaborative partners.”
Alisa Garcia | IT Project Lead | Salt Lake City Community College
We’ve pulled together the following resources to help you take a fresh look at the role of ECM in your campus technology stack and your pursuit of operational transformation. These articles, case studies and recordings showcase the benefits document management, e-forms and workflow automation are already providing higher education institutions — at almost every level and department.
Location: Fayetteville, NC
Number of Students: 11,000
Location: Coeur d'Alene, ID
Number of Students: 5390
Location: Dobson, NC
Number of Students: 3236
Location: Calmar, IA
Number of Students: 7,174
Location: Thomasville, NC
Number of Students: 3,500
Location: Asheville, NC
Number of Students: 8,000
Disruption and change - that’s the story of 2020 for community colleges and much of Education. This webinar is the first in a two-part webinar series focused on community colleges. First, we reveal the findings of a survey we conducted among community colleges, as well as some insights we’ve gleaned. Following these remarks, we showed a few processes that were pinpointed as a concern in the survey, and show how Etrieve can help.
Julie Cottin, ECM Administrator at Glen Oaks Community College in Michigan, walks through several key E-Forms that have proved strategically vital to the institution, including those used for the Early Middle College Educational Development Plan, the Allied Health Master Competencies List and Accommodation Notifications. Julie and Vince Silvestri, Softdocs’ Solutions Engineer, also cover audience questions concerning electronic forms and automated workflow, Etrieve, Softdocs, and the applications used by GOCC.
This webinar introduces how to rapidly implement electronic forms and automated workflows, improving your ability to keep offices open and efficient — whether serving students on campus or virtually. Softdocs’ Solutions Engineer, Vince Silvestri, reviews the benefits and best practices of automating key forms and processes within enrollment, financial aid and student services, providing a demo and has an extensive question and answer period.
This webinar introduces how to rapidly implement electronic forms and automated workflows, improving your ability to keep offices open and efficient — focusing on employee processes and department head titles. Softdocs’ Solutions Engineer, Vince Silvestri, reviews the benefits and best practices of automating key forms and processes within HR, business office, finance and maintenance, providing a demo and an extensive question and answer period.
Answering the question “What is ECM?” this webinar explains the basic elements of enterprise content management (electronic forms, automated workflow and content management) and how these can help institutions create better efficiencies, providing a better student and staff experience.
Recent disruption has complicated the higher education landscape. Now, more than ever before, keeping student paperwork and employee work flowing is key. At Northeast Iowa Community College, electronic forms, workflow automation and document management (often called enterprise content management or ECM) is proving essential in this pursuit. Ray Kieffer, Systems Analyst at NICC, will discuss how ECM provides a complete view of student and employee records-helping prepare NICC for multiple scenarios moving forward. Ray will also highlight NICC’s efforts to gain end user support, before summarizing challenges the institution has overcome leveraging ECM.
When you interview the business office leaders at the Yosemite Community College District, you’ll quickly learn that they are laser-focused on accountability, transparency and smooth business processes. Prior to the pandemic, YCCD staff were working tirelessly on their journey of eliminating both paper and any unnecessary steps in their day-to-day operations. With the 2020 disruption resulting in tighter budgets, multiple shifts between on-campus and online, and increasing needs for transparency, YCCD knew they had to accelerate their efforts. Follow and learn from YCCD’s operational transformation journey across the business office.
See why many institutions are viewing Etrieve by Softdocs as the next step in their search for operational transformation. This three-minute video touches on the changing demands of the education space and highlights why Softdocs is the ideal ECM partner for institutions looking to become less dependent on paper-based processes and more efficient overall.
Vince Silvestri, Principal Solutions Engineer at Softdocs, discusses how enterprise content management is essential in the modern education institution, and how a mobile-first platform like Etrieve by Softdocs provides the best environment for improving student success.
Etrieve Content is a fully browser-based content management solution that allows your institution to store and organize your data all in one place. With document management from Softdocs, student and employee data is consistent, organized, and easily accessible.
Etrieve Forms eliminates the need for paper and slow, paper-based processes. Automatically see the status of a form and review, approve, deny or comment quickly and easily.
Etrieve Flow, our fully interactive, user-friendly workflow designer, allows institutions to automate both basic and complex business processes. The intuitive design allows you to create pathways as simple or multifaceted as your specific processes dictate, reducing current workflow bottlenecks, increasing visibility and standardizing disparate business operations.
Are operational inefficiencies within departments, or between offices, hindering your ability to implement change? Continue your response to disruption with a Fresh Look.
Featuring a mobile-first design, Etrieve allows users to easily perform all actions within a single browser window — including scanning and system administration.
Extend the impact of your ERP, CRM, or SIS across campus with pre-populating e-forms, workflow automation and enterprise content management.
Has recent disruption revealed a need for additional digitization of processes, to collect electronic signatures and optimize the virtual experience of students and staff?
Increasing process visibility, Etrieve ensures data consistency across disparate systems and standardizes how content is collected, processed and distributed.
Supporting the creation of digital student, staff and vendor records, ECM provides colleges with secure, anytime access to needed information to keep student work or employee paperwork flowing.
Serving over 700 colleges and universities, including nearly 130 community colleges, with content management, e-forms and workflow solutions for 20+ years.
Supporting comprehensive, digital records, Softdocs’ ECM solutions extend the impact of your core trusted systems with seamless, robust integrations.
Leveraging Microsoft Azure, Softdocs provides a secure, auto-scaling cloud environment for your ECM deployment. Trust Softdocs to maintain your system!
From client development partners to the Softdocs Community, customer engagement is our top priority. Together, we ensure product roadmaps are a smart, strategic fit for all.
Serving educational institutions for over 20 years, Softdocs is THE education-focused ECM provider. We architect, implement and advance our products to meet your key initiatives.
A 99%+ customer retention rate speaks to the experience and value Softdocs provides institutions through education-focused solutions, services and support.
If you have any questions or are interested in seeing a product demonstration of our Etrieve platform, please let us know. We would be honored to help you and your institution take your fresh look at ECM.