Disaster Recovery: Restoring Your EMMA Application

Andrew Daniel

Andrew Daniel

For the final post in our disaster recovery series, our lead integration consultant Brad details the main components necessary for an EMMA backup.

EMMA (Employee Monitoring, Management and Attendance) has one mandatory backup section and one optional backup section.  The mandatory backup section is the SQL database.  As with Doc e Scan 3.0, there is only one database to back up.  This database holds all the information for EMMA to run correctly.  The information in the database includes, but is not limited to fingerprint information, employees, security, locations, departments, subgroup information, leave information and alerts.  For backup of this information, we recommend a SQL maintenance plan that will give a backup (.bak) file of the SQL server through automation, and then use a tape backup or other media storage separated from the physical hard drive of the server.

The optional backup is backing up the update folders for both the PC and ET versions of EMMA.  The versions are stored in separate folders under a shared root folder.  The shared root folder is typically named “EMMA” with the two folders named “PC” and “ET”.  The reason for this is that the versions have many differences in functionality.  For example, the PC version allows for data manipulation where the ET version only allows for clocking actions, viewing/approving clocking actions and creating vacation requests.  Backing up these folders on a separate media storage device is recommended every time the system is upgraded to a newer version of the software.

For more information on restoring EMMA or any of our Softdocs products, please contact Softdocs support.