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Customer Spotlight: Monmouth University

Hannah Goodwin

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Army surplus cabinets full of records filled the storage room of Monmouth University’s Records & Registration office in 2003. Years of paper documents and microfilm were beginning to deteriorate and it became difficult to retrieve documents in a timely manner.

These problems prompted staff members from Registration and Records to pursue a document imaging solution.  When Registrar Lynn Reynolds attended the Datatel Users Group Conference (now known as Ellucian Live), she found a possible solution with Softdocs and the Softdocs Workflow Suite.

“We were very impressed with Doc e Scan but even more impressed with where the product was going,” said Reynolds. “The product filled our immediate needs but the vision Softdocs had of what it could be in the future was exactly in line with what we wanted to do.”

Learn more about Monmouth University by checking out their case study here.