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Softdocs Announces Impressive Additions to Customer Base Spearheaded by Cloud-Based Implementations

Softdocs News

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Softdocs, the industry's only education-focused enterprise content management provider, announced continued growth, as the company saw a significant increase in cloud-based deployments of Etrieve, their all-in-one ECM platform, during the third quarter of 2018. Fueling this success was the addition of new higher education and K-12 school district customers, as...

Disaster Recovery: Restoring Your Doc e Fill Application

Andrew Daniel

Andrew Daniel

This week, support specialist Greg takes you through the different components needed to restore your Doc e Fill system in the event of a disaster.

In preparation for disaster recovery, Doc e Fill has three directories that need to be backed up. Located on the server are code files, storage files and database...

Troubleshooting for Doc e Serve Printing

Andrew Daniel

Andrew Daniel

Are you having trouble printing your documents through Doc e Serve? Here are some quick troubleshooting tips from Rocky, our client services manager:

Check the printer.

Check the printer screen for any messages (ex. “Please insert MICR cartridge), check paper trays for stock or jams and ensure the printer is...

Service FAQ: Why use SQL Maintenance Plans?

Andrew Daniel

Andrew Daniel

Some of our weekly blog entries will answer some of the most common questions we get from our customers. This week, staffer Carl addresses a topic that helps users maximize the efficiency of their Doc e Scan installations: using a SQL maintenance plan. If you have a question you’d like answered, please ask away!

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