Blog

Softdocs Announces Impressive Additions to Customer Base Spearheaded by Cloud-Based Implementations

Softdocs News

Softdocs Office
|

Softdocs, the industry's only education-focused enterprise content management provider, announced continued growth, as the company saw a significant increase in cloud-based deployments of Etrieve, their all-in-one ECM platform, during the third quarter of 2018. Fueling this success was the addition of new higher education and K-12 school district customers, as...

Unique Customer Processes: Columbia County Board of Education – Part II

Andrew Daniel

Andrew Daniel

Softdocs is constantly going above and beyond our customers’ expectations by creating new solutions to make their unique processes simpler. And though these solutions begin as client-tailored add-ons to our products, once created they become available to all our clients. Our development manager Carvel sheds the...

Unique Customer Processes: Columbia County Board of Education

Andrew Daniel

Andrew Daniel

Softdocs is constantly going above and beyond our customers’ expectations by creating new solutions to make their unique processes simpler. And though these solutions begin as client-tailored add-ons to our products, once created they become available to all our clients. Our development manager Carvel sheds the...

Disaster Recovery: Restoring Your EMMA Application

Andrew Daniel

Andrew Daniel

For the final post in our disaster recovery series, our lead integration consultant Brad details the main components necessary for an EMMA backup.

EMMA (Employee Monitoring, Management and Attendance) has one mandatory backup section and one optional backup section.  The mandatory backup section is the SQL...

Disaster Recovery: Restoring Your Doc e Serve Application

Andrew Daniel

Andrew Daniel

Our Doc e Serve Supervisor Kipp continues our disaster recovery series this week with tips and information on restoring Doc e Serve.

Like Doc e Scan, Doc e Serve needs two components for backup:  the file archive and system databases.  The file archive can be broken down into 3 sub categories: completed, pending...

Disaster Recovery: Restoring Your Doc e Fill Application

Andrew Daniel

Andrew Daniel

This week, support specialist Greg takes you through the different components needed to restore your Doc e Fill system in the event of a disaster.

In preparation for disaster recovery, Doc e Fill has three directories that need to be backed up. Located on the server are code files, storage files and database...

Troubleshooting for Doc e Serve Printing

Andrew Daniel

Andrew Daniel

Are you having trouble printing your documents through Doc e Serve? Here are some quick troubleshooting tips from Rocky, our client services manager:

Check the printer.

Check the printer screen for any messages (ex. “Please insert MICR cartridge), check paper trays for stock or jams and ensure the printer is...

Service FAQ: Why use SQL Maintenance Plans?

Andrew Daniel

Andrew Daniel

Some of our weekly blog entries will answer some of the most common questions we get from our customers. This week, staffer Carl addresses a topic that helps users maximize the efficiency of their Doc e Scan installations: using a SQL maintenance plan. If you have a question you’d like answered, please ask away!

W...

Get a personalized demo today

Softdocs can help you re-imagine your office space. A new, paperless office with simpler, streamlined business processes.