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Softdocs Announces Growth Investment from Ridgemont Equity Partners

Softdocs News

Softdocs Office
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Columbia, SC (January 21, 2021) – Softdocs, an enterprise content management (ECM) software provider for the higher education and K-12 markets, announced a growth investment from Ridgemont Equity Partners, a middle-market private equity investor. The partnership with Ridgemont empowers Softdocs to expand its market reach and enhance its SaaS-based offering...

Softdocs Professional Tax Form Processing Services

Andrew Daniel

Andrew Daniel

As the year begins to draw to a close, many institutions are beginning to think about how they’re going to process their W-2, 1098-T, and 1099 tax forms this year. Let Softdocs handle it for you!

Softdocs offers professional tax form processing services every year. All you have to do is send us your data, and we...

Softdocs on the Road!

Andrew Daniel

Andrew Daniel

Every year, Softdocs associates travel to dozens of tradeshows, meeting face-to-face with customers and prospects interested in enterprise content management solutions. We always enjoy these trips and have a blast getting to share our solutions with institutions around the country.

For example, we attended the...

Unique Customer Processes: Columbia County Board of Education

Andrew Daniel

Andrew Daniel

Softdocs is constantly going above and beyond our customers’ expectations by creating new solutions to make their unique processes simpler. And though these solutions begin as client-tailored add-ons to our products, once created they become available to all our clients. Our development manager Carvel sheds the...

Disaster Recovery: Restoring Your Serve Application

Andrew Daniel

Andrew Daniel

Our Serve Supervisor Kipp continues our disaster recovery series this week with tips and information on restoring Serve.

Serve needs two components for backup:  the file archive and system databases.  The file archive can be broken down into 3 sub categories: completed, pending and passthrough.  The completed...

Troubleshooting for Serve Printing

Andrew Daniel

Andrew Daniel

Are you having trouble printing your documents through Serve? Here are some quick troubleshooting tips from Rocky, our client services manager:

Check the printer.

Check the printer screen for any messages (ex. “Please insert MICR cartridge), check paper trays for stock or jams and ensure the printer is online...

Service FAQ: Why use SQL Maintenance Plans?

Andrew Daniel

Andrew Daniel

Some of our weekly blog entries will answer some of the most common questions we get from our customers. This week, staffer Carl addresses a topic that helps users maximize the efficiency of their Doc e Scan installations: using a SQL maintenance plan. If you have a question you’d like answered, please ask away!

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Upcoming events for Softdocs

Take a look at where we're headed this year, and let's pin down a time and place to chat! Between the events, expos, conferences and trade shows and user conferences, our paths may already be close to crossing - so let's make it happen.