We created and carefully designed Softdocs Advanced Certification to help our customers develop a deeper understanding of the Softdocs solutions deployed by their institutions. Certification courses are offered at Softdocs’ headquarters in Columbia, South Carolina, throughout the year. All courses are lab-based, run 5 days in length and feature advanced training that will build upon what you learned during implementation training.

While the Softdocs Advanced Certification program will ultimately consist of certification courses for System Administrators, Workflow Engineers, Project Professionals and Integration Specialists, all 2019 course offerings are for System Administration Certification. All Softdocs certifications are valid for 2 years and various renewal options will be available.

10% discount on registration costs available for institutions with multiple registrants. For discount to apply, both registration and payment of registration costs must be completed for all registrants at the same time. 

System Administration Certification

Class Dates TBA

This certification affirms the administrative competencies surrounding Etrieve Content, Etrieve Forms and Etrieve Flow. Through fulfillment of over 120 learning course objectives, you will gain the knowledge required and develop the skills necessary to become a technical first line of support for your institution. Course objectives relate to best practices, components and scenarios that will help you extend your utilization of Etrieve and maximize ROI at your institution, as a Softdocs Certified System Administrator.

Please note: Familiarization with Etrieve Content is recommended.

Workflow Engineer Certification

Class Schedule TBA

This certification affirms mastery of Etrieve Flow and the competencies required to properly build and execute workflows integrated with Etrieve Content and Etrieve Forms. Learning objectives focus on workflow requirement gathering, modeling, design, integration, troubleshooting and execution. By becoming a Softdocs Certified Workflow Engineer, you will have the mastery level knowledge and expertise to build most any business process into a functional workflow for your institution.

Project Professional Certification

Class Schedule TBA

This certification ratifies the best practices of project management principles for Softdocs’ solutions. Main learning objectives include requirement gathering, project management, stakeholder reporting, team dynamics, business processing modeling and notation (BPMN), communication and documentation. Softdocs Certified Project Professionals understand how to execute the product lifecycle and expand the utilization of ECM solutions throughout their institution with a high level of cost-effectiveness.

Integration Specialist Certification

Class Schedule TBA

This certification focuses on integration and data transfer between Etrieve and third-party systems. Over the course of obtaining this certification, you will gain experience utilizing the varying methods of Etrieve system integration through SQL, Softdocs API, flat file exports and imports, regular expressions and Ellucian Ethos. By becoming a Softdocs Certified Integration Specialist, you will have received the knowledge and experience necessary to integrate Etrieve into other business systems.

Please note: Programming experience is recommended.