These references are unedited and refer to AIG Technology.  AIG Technology changed its name to Softdocs in March 2009.


Testimonials - K-12 and Charter Schools

“The Blytheville School District recently purchased equipment and Doc e Serve software for AIG Technology for the purpose of streamlining our payroll processing.We had certain capabilities we were looking for to reduce labor and time requirements in our department.The benefits we derived from this technology far exceeded out expectations. We are extremely pleased with the document designs, the prompt service and the friendly response we receive form the support group.”

Blytheville School District
-Wanda Kemp
District Treasurer

“The use of Doc e Fill to process employee evaluations and contracts has significantly added to the Human Resource Department’s efficiency by drastically reducing the document processing cycle.Procedures that literally took weeks to complete have been reduced to mere hours.”

Columbia County BOE
-Anthony Wright
Assistant HR Director

“Administrators in the Darlington County School District report that accessing applications and resumes from their desks is a welcome convenience.Several have said, exuberantly, "I just love this Doc e Scan."The staff members in the Office of Personnel find scanning much easier than photocopying and faxing information to administrators.”

Darlington County School District
-Gayle B. Sawyer, Ph.D.
Director - Personnel and Teacher Evaluation Dept.

“I have found EMMA to be user friendly and easy to learn.We were able to have it customized to accommodate our school’s needs, especially the ‘reporting’ functionality.I would recommend EMMA to anyone who is looking for a timekeeping system.”

Darlington County School District
-Teresa Segars
Leave and Revenue Specialist

“The Doc e Serve Merge Module used with the CSI substitute payroll slips saved our school district valuable time.More importantly, it eliminated the frustration of matching and assembling the payroll check along with the substitute pay slip into an envelope.”

Rock Hill School District 3
-Julie Herring
Payroll

“The folder sealer has saved us time with our check runs as well as improved confidentiality for paychecks.”

Canon City Schools (CO)
-Amanda Wittman
Accounting Manager

Testimonials – Higher Ed

"Champlain College made the correct choice with the AIG's Doc e Serve product, this provides us with a form design service as well as a printing solution.  The single source allows for more flexibility in modifications (to Datatel) and saves us valuable time.  Since using AIG for our custom form printing solution, our forms are more professional looking and have allowed us increased productivity.

Thomas H. Bacon
Champlain College
 
“Thanks for helping us with the W2's and 1098T’s. I was amazed how everything went so smooth, very little problems and very, very fast! We had these things in the mail before you could blink!”

Midlands Technical College
-Susan Failes
Manager Computer Operations

“It is rare that a software company delivers what is promised.AIG Technology actually delivered more than we expected. “

Florence-Darlington Tech
-Joe Onessimo
Registrar

“We have been using AIG Technology’s Doc e Serve since March 2001 and are extremely happy with both their products and their services.As a side note, we did research a couple of other laser solutions including someone local.We found that unlike others AIG develops, maintains, installs and supports their own software so there are no third parties involved.They know exactly how every piece of their software integrates with Datatel and Easy Spooler.Another big plus: their prices are very reasonable and their staff is very friendly and easy to talk to.”

Barry University
-Nina O’Shea
System Administrator

“Often one has numerous opportunities to second guess a decision that was made. Regardless of how much research precedes the decision, there is often that a better decision could have feeling “if only I had more time” could have been made. I would like to take this opportunity to convey to you the fact that I have not, in the two and a half years since I ordered and implemented your system had any reason to second guess that decision.”

Loyola College
-Earl Smith
Director of Financial Systems and Operations

“Using Doc e Serve, we reduced our AR statement processing by 14 hours”.

Coastal Carolina University
-Marvin Marozas
Internal Systems

“I purchased an upgrade to AIG Technology products and services.It is rare that a software company delivery what is promised.AIG Technology actually delivered more and was expected.I have been using AIG Technology products for several years now and the support continues to be outstanding.I would really like to commend your company for the level of customer support that you provide. I have worked with many companies and AIG ranks among the highest in my book for customer support.”

Sandhills Community College
-Roderick B.Brower
Systems Administrator

“All of the components of the system have worked remarkably well and the system is easy to use, resolutions in very few problems for out staff.When an occasional problem does arise, there service has been outstanding.I can’t say enough about their efforts to insure that everything runs smoothly.I am extremely pleased that out college has chosen AIG Technology.They have really delivered what was promised.”

Orangeburg – Calhoun Technical College
-Kim R. Huff
Business Manager

“Again, I would like to reiterate how wonderful the AIG Technology staff has been to us.Their product and customer service get a 10 from me.”

Montgomery Community College
-Audrey Lowder
Accountant

“I just wanted to drop a quick note to the folks at AIG who have helped Davidson County Community College last print out checks and purchase orders here in the business office.Previously, the impact printers were slow, noisy and the manual process of bursting and separating the multi-part forms was a time consuming process.Now, the check print process has been simplified and the EZ Seal M 3 folds and seals each document at a rapid pace. What use to take an afternoon now can be accomplished in less than an hour.Thanks again to all the folks that provide the outstanding ongoing support.”

Davidson County Community College
-Rust Hunt
CPA

“How are things going? Have you got that private jet yet?I just want to let you know what a great crew you have at AIG Technology.I don’t usually get a chance to sit down and write a note to tell you that, but I closed my door and made it a point today! Dawn ready takes care of me and keeps me on track with my forms and all the guys from software support are a great team.I especially would like to recognize Alan, he has really helped me last week with Doc e Serve.”

Midlands Technical College
-Susan Failes
Manager Computer Operations

“Just wanted to relay to you how helpful you have been to Richmond Community College. I had to process 800 checks from our "old" IIPS system and wanted to print them through the Doc e Serve system.All went well. I would recommend AIG/Doc e Serve to anyone searching for a new printing solution. Thanks for the GREAT service!”

Richmond Community College
-Debbie Cashwell
Accounting Technician

Testimonials – Municipalities

“I want to express my satisfaction with our implementation of AIG’s Doc e Serve product.The implementation was smooth and we continue to expand our uses of the software.

Initially we purchased Doc e Serve for converting to laser checks from preprinted stock.However, we have expanded the use to include supplemental tax tickets, supplemental land and personal property books, 1099s and W2s.The software is easily adaptable and the support from AIG could not be better!!

AIG support staff is always available and can very quickly make modifications or add new data to existing forms in just minutes.It is such a pleasure to know we have their support since we will soon be converting from our legacy financial system to a commercial solution and we don’t have to worry about the check printing because I know AIG’s most capable staff will simply remap the new files to the existing designs.

I look forward to expanding the software to encompass Doc e Scan in the next 15-18 months.I am confident this expansion will provide the County with a very solid and flexible document imaging system.Thank you and AIG for a successful implementation and a solid partnership for our future.”

Franklin County
-Sandi Terry
Director of Internal Systems

“The evaluation committee visited sites where each company’s system is currently being used.The committee determined AIG Technology had the best system overall.AIG Technology’s system is much more flexible, has the ability to split files and send to multiple printers, calculate within forms, has multiple sort options, and training sessions are more comprehensive than those offered by XXXXX.AIG Technology also received more favorable user references than XXXXX.”

- R. David Laurrell
County Administrator

“The AIG Technology doc e Serve solution is a well engineered, elegant solution that we are please to have implementation at the City of Denton.”

City of Denton
-Anthony Caranna
Applications and Program Manager

Testimonials – Financial Institution

“Unbelievable… we were able to reduce a five day process to a few hours”.

Palmetto Citizens Credit Union
-David Roberts
Manager of Information Technology

We have been extremely pleased with the overall integration between our check writing software and the Doc e Serve software.All the components from the document designs to the ease of making changes now allows us the flexibility to make changes ourselves instead of requesting changes to be made by AES, our mainframe provider.We have had nothing but excellent and friendly response on any questions that we have had from the support group.

EdFinancial, Inc.
-Kathy S. Hudson
AVP Finance Division