Discovery
Discovery is a collaborative process to identify and discuss the unique needs, goals and desired business processes of an institution. The end result is a specific project plan that becomes the guiding document for the overall implementation of the Softdocs Workflow Suite.
What is Covered During Discovery?- Current business process identification and analysis
- Current traffic flow through the department (daily/weekly)
- Documents or data processed through your ERP solutions
- Origin and types of forms to be completed by students and employees
- Paper types to be scanned (color, size, weight, security features)
- Review of legacy/archive document quantity and storage mechanism (paper, microfilm, microfiche)
- Observation of departmental employees and processes in action
- Design and creation of new business processes
