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About Us

We are a software development company located in Columbia, SC, built on a foundation of exceptional customer service and quality.

Softdocs was founded to create progressive, practical solutions for the educational and local government marketplaces. Incorporated in 1998, Softdocs is a privately-held software developer specializing in enterprise content management, workflow and electronic forms.

Softdocs has customers across North America who are eliminating paper and tedious business processes. We’re proud to maintain one of the highest annual customer retention rates across the industry - our first customers are still with us today.

Our next generation, browser-based solutions are transforming the way daily business processes are managed by increasing performance and efficiency.

Each Etrieve application has been built from the ground up to be simple and intuitive for users of all levels. Designed with a "mobile first" philosophy, users can access content regardless of OS or device types.

Our people make it happen.

Being privately-held, we’re able to keep customer service our top priority. Having a team that knows, trusts and respects one another enables us to be intelligent in our endeavors and effectively serve you.

Softdocs’ products are built on a foundation of service and quality. It is our past, present and future to provide and support innovative solutions that serve your business needs and promote your overall success.


I have never once called Softdocs and not gotten the best customer service in this industry. They are the most responsive and professional people.

Lynn Reynolds Registrar Monmouth University

Executive Leadership


I love Softdocs. I love being able to say ‘this is what I need to do’ and [they] come up with a solution.

Alicia Fitzpatrick System Bookkeeper Madison County Schools